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F.A.Q.

The most frequently asked questions and answers

BUYING INFORMATION

Your Products are sent to the Transport Company we work with. The charge appears at the completion of your order and is added to the final amount.

The completion of delivery of your order depends on the area where it is located. The usual duration is set at two (2) to three (3) days. For any information -or- you have a question, please contact us here.

An e-mail will be received in your mail from our website, with all the information of your order.

With the billing code (ID) and the E-mail that you have filled in during the validation of your order and it is in the e-mail that you received from Us, you can go to the order tracking form and see what shipping status it is in.

On the page of the Fund where the delivery details of your order are filled in, you can optionally declare your Company details in the field (Optional Information), so that we can issue an invoice.

As soon as your order is received by the Transport Company we work with, a Proof of your purchase is received along with the shipping costs.

SHIPPING INFORMATION

Our Products are sent with the transport company (Speedex) throughout Greece regardless of the city, town, village.

See the following detailed final cost list for each region and prefecture of Greece.

  • Shipments up to 2 kg
    • 3,30€ for shipments to land Greece.
    • 3,50€ for shipments to island Greece.
  • For each additional kilo the charge in detail
    • 1,20€ for shipments to land Greece.
    • 1,30€ για αποστολές προς νησιώτικη Ελλάδα.
  • Additional Services
    • 1,90€ Cash on delivery service.
    • 1,00€ Remote / Inaccessible Areas.
    • 2.50€ Delivery day Saturday.
    • 4.70€ Morning Delivery until 10:00 a.m.

For any other information, please contact us.

PAYMENT INFORMATION

Payment for your order is made through the Transport Company we work with as soon as you receive your Products.

Please note that the charge includes shipping costs.

You can add as many Products as you want to your Wish List and save them for a period of thirty (30) days.

This action helps you to keep the Products you like in our online store for your future purchases.

There is the possibility to share our Products with social networks and even by sending E-mail to friends and your own people.

Sillogi Sia undertakes the complete replacement of the Product (s) with free shipping to the billing address you have provided in your order.

You may be contacted at the telephone number you have entered in your details.

To change your registered order, please contact us here as soon as it is validated at the Cashier, for any change.

The cancellation of your registered order is not approved by the management of our online store. Please show seriousness before any future purchase in our online store.

Through the order form of your order here, the ID and the E-mail registration that you have received in your e-mail from our website are listed, and then you see the status of its delivery.

PRICE POLICY

Prices on our products are displayed with VAT. amounting to a tax of 24%. There is no additional tax charge on the payment of your shopping cart.

Tip: The only charge is the cost of transporting the product from the headquarters of our transport company to the delivery point you stated during the progress of your order.

SECURE PAYMENT

The Sillogi-Sia.gr store provides the consumer with the service of paying the final amount with VAT. through the secure operating environment of Eurobank.

The Sillogi-Sia.gr store provides the consumer with the service of paying the final amount with VAT. through your own bank to the account numbers that you will find at the checkout of our website.

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